FAQs

Your digital downloads are available in your initial email order and also accessible under the main menu under “My Account/My Online Programs”.

You can access our main website at www.RocklandPeakPerformance.com. There is an enormous about of information on our website about our training methods and 100s of articles that we have written about training pitchers and ball players, which you can access here.

You can also access the “Frequently Asked Questions” about our facility by clicking here.

Unfortunately we do not provide for a pickup. All purchases are shipped via national carriers.

Unfortunately, orders can not be changed once they have been placed on the website.

Our website accepts all major credit cards (through the Stripe payment system) and PayPal for payment processing.

We use the United States Postal Service (USPS), UPS and FedEx.

All shipments are expected to ship within 1-2 business days. Most packages will be shipped via USPS Priority Mail. Due to COVID-19, your normal delivery times may be delayed by several days. This also affects returns.

All of our products are under warranty for a period of 12 months from the date of purchase. Please note that normal wear and tear, and product abuse is not covered by this warranty.

RPP is dedicated to your satisfaction.  If you are not satisfied with your purchase for any reason, you can return your unused purchase for an exchange or refund within thirty days of purchase.  You can review our return policy by clicking here.

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